Terms of service

§ 1 Scope and Customers

These General Terms and Conditions (AGB) govern all business relationships between 595 Studio. and its customers, in the version valid at the time of the contract’s conclusion. Deviating, opposing, or supplementary terms and conditions from the customer will not become part of the contract unless explicitly agreed upon.

Our customers include both consumers (private individuals not acting for commercial purposes) and business clients (acting in a commercial or professional capacity, per § 14 BGB). Orders placed by resellers or distributors are only allowed with our explicit consent. We reserve the right to limit the quantity of items per person, household, or order and to terminate business relationships with customers violating this policy.

§ 2 Offers and Contract Formation

  1. Non-binding Offers: All offers on our website are non-binding and subject to change.
  2. Order Confirmation: Upon placing an order via our website, the customer receives an automated confirmation of receipt. This confirmation does not constitute acceptance of the order but informs the customer that the order has been received.
  3. Contract Acceptance: The contract is formed only when we either send a separate email confirming acceptance or dispatch the ordered products. We are entitled to accept orders within 5 days of receipt.
  4. Payment-based Confirmation: If the customer completes payment (e.g., via PayPal, credit card, Google Pay, Apple Pay), the contract is concluded once payment is authorized.

§ 3 Pricing and Payment Terms

  1. Prices: Prices listed on our website are total prices including VAT (currently 19%) but do not include shipping and other charges, which will be calculated and displayed separately.
  2. Payment Methods: Payments are accepted through PayPal, credit card, Google Pay, and Apple Pay.
  3. Payment Due Date: Payment is due immediately upon order placement. The customer’s account is charged directly upon completing the payment process.

§ 4 Shipping, Shipping Costs, and Import Duties

  1. Shipping Costs: Shipping costs are additional and vary based on the destination. These costs are shown on our website and confirmed at checkout.
  2. Import Duties: For deliveries outside the EU, additional import duties or taxes may apply, which the customer is responsible for. The customer must ensure compliance with the local import regulations and bear any related costs.

§ 5 Delivery and Delivery Times

  1. Delivery Address: Orders are shipped to the delivery address specified by the customer. If the customer/recipient authorizes an alternative drop-off location, the risk passes to the customer upon delivery to this location.
  2. Partial Shipments: For orders containing multiple items, we may deliver the items in separate packages if reasonable for the customer. We bear the cost of any additional shipping fees resulting from partial shipments.
  3. Delivery Timeframe: Typically, orders are processed within 2-4 business days from payment receipt.

§ 6 Transfer of Risk

  1. Business Customers: For business customers, the risk of accidental loss or deterioration of goods passes upon delivery to the carrier.
  2. Consumers: For consumers, the risk passes upon receipt of the goods. If the consumer is in default of acceptance, risk transfer occurs upon default.

§ 7 Retention of Title

  1. Retention until Payment: Ownership of goods remains with 595 Studio. until full payment is received.
  2. Retention for Business Customers: For business customers, the ownership is retained until all outstanding claims from the business relationship are settled.

§ 8 Right of Withdrawal (Consumers Only)

  1. Right of Withdrawal: Consumers have the right to withdraw from the contract within fourteen days without stating any reasons. The withdrawal period starts on the day the last item of the order is received.
  2. Exercise of Right: To exercise the right, consumers must notify us of their decision via a clear statement (e.g., email).
  3. Effects of Withdrawal: Upon withdrawal, we will refund all payments, including delivery costs, within fourteen days of receiving the return, using the same payment method unless otherwise agreed.
  4. Return Shipping Costs: Consumers bear the cost of returning the goods unless otherwise specified. If the goods are unsuitable for normal postal return, we may offer a return label.

§ 9 Warranty and Liability

  1. Warranty: The statutory warranty rights apply to all products.
  2. Limitation of Liability: We are only liable for damages that result from intent or gross negligence. Liability for minor negligence is limited to breach of essential contractual obligations.

§ 10 Data Protection

595 Studio. is committed to protecting customer data in compliance with GDPR. Personal data is only collected, processed, and stored as needed for fulfilling the contract. For more information, please refer to our Privacy Policy, available on our website.

§ 11 Final Provisions

  1. Governing Law: German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For customers residing outside of Germany, additional consumer protections may apply based on their country’s laws.
  2. Severability Clause: Should any provision of these terms be invalid, the remaining provisions will remain effective.